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Recipe | Segments by Purchased Season | Shopify
Recipe | Segments by Purchased Season | Shopify

Recipe | Segments by Purchased Season | Shopify

Updated At:
Aug 23, 2024

Recipe Overview

  • Manage segments for customers who made purchases in SS (Spring/Summer) and AW (Autumn/Winter) seasons.
  • Visualize customers who only purchase in SS, only in AW, and in both seasons.

How to Use

  • Consider promotions to encourage customers who only purchase in the SS season to buy AW season products.
  • Use insights like "Popular products" to analyze differences in purchased products, LTV (lifetime value), and repeat cycles between customers who purchase only in SS or AW seasons.
  • Segment Settings

    🏖️ SS Season Purchasers ※ Pre-work (1)

    Create the "SS Season Purchasers" segment and link it to Shopify customer tags (e.g., "ecp-SS Season Purchasers").

    This Shopify customer tag will be used for other segment creations.

    • Segment Name: 🏖️ SS Season Purchasers
    • Description: Customers who made purchases during the SS seasons from 2021 to 2024.
    • Conditions: Customers who placed order in which Order date is between dates 2024-04-01 ~ 2024-08-31 OR Customers who placed order in which Order date is between dates 2023-04-01 ~ 2023-08-31 OR Customers who placed order in which Order date is between dates 2022-04-01 ~ 2022-08-31

    Create this segment in ECPower

    Note: The customer tag linkage to Shopify is completed immediately, but it will not appear in the segment creation options until ECPower re-links the store data. Store data linking occurs at midnight JST. Complete this pre-work in advance, and proceed with the following tasks the next day.

    🍂 AW Season Purchasers ※ Pre-work (2)

    Create the "AW Season Purchasers" segment and link it to Shopify customer tags (e.g., "ecp-AW Season Purchasers").

    This Shopify customer tag will be used for subsequent segment creations.

    • Segment Name: 🍂 AW Season Purchasers
    • Description: Customers who made purchases during the AW seasons from 2019 to 2023.
    • Conditions: Customers who placed order in which Order date is between dates 2023-09-01 ~ 2024-03-31 OR Customers who placed order in which Order date is between dates 2022-09-01 ~ 2023-03-31 OR Customers who placed order in which Order date is between dates 2021-09-01 ~ 2022-03-31

    Create this segment in ECPower

    Note: The customer tag linkage to Shopify is completed immediately, but it will not appear in the segment creation options until ECPower re-links the store data. Store data linking occurs at midnight JST. Complete this pre-work in advance, and proceed with the following tasks the next day.

    🏖️ SS Season Only Purchasers

    • Segment Name: 🏖️ SS Season Only Purchasers
    • Description: Customers who have only purchased in the SS season.
    • Conditions: Customers whose Customer tag contains any of 'ecp-SS Season Purchasers' AND Customers whose Customer tag contains none of 'ecp-AW Season Purchasers'

    Create this segment in ECPower

    Note: This assumes that customer tags "ecp-SS Season Purchasers" and "ecp-AW Season Purchasers" have been assigned through pre-work. The customer tag linkage to Shopify is completed immediately, but it will not appear in the segment creation options until ECPower re-links the store data. Store data linking occurs at midnight JST.

    🍂 AW Season Only Purchasers

    • Segment Name: 🍂 AW Season Only Purchasers
    • Description: Customers who have only purchased in the AW season.
    • Conditions: Customers whose Customer tag contains any of 'ecp-AW Season Purchasers' AND Customers whose Customer tag contains none of 'ecp-SS Season Purchasers'

    Create this segment in ECPower

    Note: This assumes that customer tags "ecp-SS Season Purchasers" and "ecp-AW Season Purchasers" have been assigned through pre-work. The customer tag linkage to Shopify is completed immediately, but it will not appear in the segment creation options until ECPower re-links the store data. Store data linking occurs at midnight JST.

    👑 SS/AW Both Season Purchasers

    • Segment Name: 👑 SS/AW Both Season Purchasers
    • Description: Customers who have purchased in both SS and AW seasons.
    • Conditions: Customers whose Customer tag contains all of 'ecp-SS Season Purchasers', 'ecp-AW Season Purchasers'

    Create this segment in ECPower

    This assumes that customer tags "ecp-SS Season Purchasers" and "ecp-AW Season Purchasers" have been assigned through pre-work. The customer tag linkage to Shopify is completed immediately, but it will not appear in the segment creation options until ECPower re-links the store data. Store data linking occurs at midnight JST.

    Author
    ECPower Product Manager

    Edited and supervised by Product Manager of ECPower - Shopify Customer Segment & Journey Management, supporting Shopify merchants' CLV growth, CRM strategy and data analytics.

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