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Busiest Order Time | Timing Your Success, Utilizing 'Busiest Order Time' Insights to Boost Shopify Store Performance.

Last Update:
Aug 12, 2024

In today’s competitive e-commerce landscape, knowing not just what your customers buy but when they buy is crucial. The "Busiest Weekdays" report offers a strategic edge by identifying which days of the week your customers are most likely to place orders, providing you with the data needed to optimize your marketing and retention strategies.

Detailed Insights from the "Busiest Order Time" Report

Grasping customer activity throughout various hours of the day can significantly improve how you engage with your audience. This insight is crucial for planning marketing activities that are aligned with your customers' shopping behaviors.

Important Note: The time data is based on the timezone settings of your Shopify store. All orders are recorded in the local timezone of your online store, which you can verify and adjust in the Shopify settings page.

⌚ Order Time (h) Popularity Share Among Segment Members

Gain key insights into when your customers are most active by analyzing purchase times across different segments. 🕒

For example, in the "24SS Repeat Customers" segment, about 30% of customers made purchases around 7 PM. 🌙 By extending this analysis, you can easily check which time slots are popular among "New Customers" or "Loyal Customers" who shop frequently.

View the top 100 items in a table format, and download the data as a CSV file for deeper insights! 📊

Note: The time data is based on your store's time zone, not the customer's local time. Be mindful when interpreting data for customers across different regions.

⌚ Monthly Order Time (h) Popularity Among Segment Members

Track how the number of buyers fluctuates across different time slots each month within your customer segments. 📅

For example, in January 2024, there was a significant spike in purchases around 7 PM. 🛒 Use this data to explore what factors might have contributed to these trends and adjust your strategies accordingly.

You can view up to the top 100 items in a table format and download the data as a CSV file for further analysis! 📊

⌚ Order Time (h) Popularity for Initial vs. Repeat Purchases Among Segment Members

Find out which time slots are preferred by customers at different stages of their buying journey. ⏰

For instance, compare purchase times during the first, second, and third transactions, or for all repeat purchases. The chart below shows a comparison between purchases made during the 6 PM and 7 PM time slots. 🌇

You can view the top 100 items in table format and download the data as a CSV file to explore customer behavior trends! 📂

⌚ Order Time (h) Repeat Purchase Frequency Among Segment Members

Discover which time slots have the highest proportion of repeat customers within your segments. 🔍

Compare the percentage of customers who made only one purchase (highlighted in gold) versus those who made multiple purchases. For example, the chart below shows which time slots have a higher ratio of repeat customers compared to one-time buyers. 🌟

View the top 100 items in table format and download the data as a CSV file to explore this further! 📊

Why 'Busiest Order Time' Insights Matter

The timing of your marketing efforts can dramatically affect their success. Understanding which hours in the day generate the most customer activity allows you to:

  • Enhance Customer Experience: Aligning your outreach with the times when customers are most active makes it more convenient for them to engage with your brand.
  • Optimize Marketing Spend: By targeting your marketing efforts during peak hours, you can ensure a higher return on investment, as your campaigns will reach customers when they are most likely to make a purchase.

Use Cases - Recommended Segments Filters

  • Repeat or Loyal Customer Segments: Explore data on your most loyal customers to pinpoint the best times to encourage them to return and make additional purchases. Tailoring your communication to these specific hours can greatly enhance the likelihood of repeat sales.
  • Segments you are planning a campaign for: Leverage historical data to ascertain the most effective times to engage different customer segments with customized campaigns. This strategic timing ensures that your marketing efforts resonate more deeply with your intended audience.

By utilizing the insights from the "Busiest Order Time" report, you can refine how you schedule marketing and sales activities, making every strategy more effective and data-driven. This not only boosts the efficiency of your marketing efforts but also strengthens the connection with your customers by engaging them at the most opportune times.

Author
ECPower Product Manager

Edited and supervised by Product Manager of ECPower - Shopify Customer Segment & Journey Management, supporting Shopify merchants' CLV growth, CRM strategy and data analytics.

Change log

22 Apr. 2024 Article Published

12 Aug 2024 Updated

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