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Data Sync with Shopify

Data Update Frequency

Last Update:
Aug 8, 2024
  • The integration of the latest customer and order data from Shopify into ECPower, along with the computation and storage of segment metrics, is performed daily. Currently, these updates are scheduled between 3:00 PM and 4:00 PM UTC.
  • It’s important to note that order updates are not reflected in real-time. Similarly, changes to customer tags or product data made in the Shopify admin panel won’t immediately appear in ECPower.
  • You might need to wait up to a day for updates, and depending on your time zone, the most recent data could be incomplete. We are planning developments to optimize data synchronization timings for different time zones in the future.
Author
ECPower Product Manager

Edited and supervised by Product Manager of ECPower - Shopify Customer Segment & Journey Management, supporting Shopify merchants' CLV growth, CRM strategy and data analytics.

Change log

Jul 13 2023 Article Published

Jan 1 2024 Updated

Aug 5 2024 Updated

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