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Boost Your B2B commerce with ECPower and BSS B2B Wholesale Solution Integration
Boost Your B2B commerce with ECPower and BSS B2B Wholesale Solution Integration

Boost Your B2B commerce with ECPower and BSS B2B Wholesale Solution Integration

Implement B2B grade customization with  'BSS B2B Wholesale Solution' and elevate your wholesale operations by integrating ECPower. This powerful combination helps you personalize pricing, optimize shipping rates, and gain valuable insights into your B2B customers—capabilities that go beyond standard tools.

Understanding B2B vs. B2C E-Commerce

B2B transactions differ significantly from B2C interactions:

  • Order Size and Frequency: B2B orders are larger and more frequent.
  • Customer Relationships: Focus on long-term partnerships and trust.
  • Pricing Models: Customized pricing based on negotiations and volumes.
  • Decision-Making Process: Involves multiple stakeholders and longer cycles.
  • Payment Terms: Often include credit terms and delayed payments.

These differences require specialized tools and strategies to manage effectively.

What Is BSS B2B Wholesale Solution?

BSS B2B Wholesale Solution is an all-in-one Shopify app designed to streamline your wholesale operations. It offers features similar to Shopify Plus at a more affordable rate, including wholesale registration forms, custom pricing, tiered pricing, and comprehensive order management tools.

  • Custom Pricing: Set specific prices for customers or groups.
  • Quantity Discounts: Offer deals based on purchase quantities.
  • B2B Registration Forms: Customize sign-up forms for wholesale accounts.
  • Tax Exemption Handling: Manage VAT-exempt pricing with ease.
  • Minimum Order Requirements: Set minimum purchase amounts.

Install BSS B2B Wholesale Solution on Shopify App Store

What Is ECPower?

Imagine having the ability to see all your customer data in one place, segmented into actionable groups like "first-time buyers," "loyal patrons," or even "fans of specific product lines." That's exactly what ECPower offers. It's a robust tool that manages customer segments based on Shopify order data, consolidating various customer profiles and allowing you to track essential metrics such as customer count, repeat purchase rate, Lifetime Value (LTV), and sales.

Integrated Use Cases for ECPower x BSS B2B Wholesale Solution

1. Personalize Pricing and Track Customer Growth

By utilizing ECPower, you can segment customers based on their behavior rather than just simple demographics. This advanced segmentation allows you to understand customers' purchasing patterns, engagement levels, and preferences. With these insights, you can use the BSS B2B Wholesale Solution to apply different pricing strategies tailored to each segment. For example, you might offer discounted pricing to dormant customers or at-risk customers to encourage them to re-engage with your brand. This personalized approach not only enhances the customer experience but also enables you to track customer growth more effectively.

You can set up auto-sync of your segments with customer tag

Find 'ecp-' customer tags in BSS app's setting

2. Optimize Quantity Breaks and Shipping Rates

The BSS B2B Wholesale Solution allows you to offer discounts on large quantity or high-value purchases, incentivizing customers to place bigger orders. To determine the optimal thresholds for these discounts, ECPower provides insights into the Average Order Value (AOV) distribution among your B2B customers. By analyzing this data, you can identify the most effective thresholds that motivate customers to buy more without causing unnecessary revenue loss. Setting optimal thresholds helps you target customers in the "volume zone," encouraging larger purchases while maintaining profitability.

Identify volume zone and determine the optimal threshold

Set amount break at optimal line in BSS app

3. Evaluate B2B Customers from BSS Registration

When dealing with both B2B and B2C customers in the same store, analyzing them together can lead to misunderstandings about your business performance. ECPower allows you to identify and differentiate between your B2B and B2C audiences, enabling you to manage and analyze each group separately. For instance, you can track revenue specifically from your B2B customers, gaining valuable insights into their purchasing behaviors and lifetime value. Separating these analyses ensures that your strategies are accurately tailored to meet the unique needs of each customer segment.

Compare B2B vs B2C

Manage B2B-only segments

Getting Started with the Integration

Set Up Auto-Tagging in BSS

Begin by configuring auto-tagging in the BSS B2B Wholesale Solution. This feature automatically tags customers when they register through the B2B form, ensuring that all B2B customers are correctly identified from the outset.

Segment Customers in ECPower

Next, use ECPower to segment your customers further. In addition to the auto-assigned tags from BSS, you can add various conditions based on customer behaviors, such as purchase frequency, product interests, or engagement levels. This creates more nuanced segments for targeted marketing and sales strategies.

Set Up Customer Tag Sync in ECPower

After segmenting your customers, set up customer tag synchronization in ECPower. This ensures that all customer data remains consistent and up-to-date across both platforms.

Find ECPower Segments in BSS App

Finally, access your ECPower segments within the BSS app. This integration allows you to apply specific pricing, discounts, and marketing campaigns directly to the segments you've created, streamlining your B2B operations and enhancing customer targeting.

Summary: Elevate Your B2B E-Commerce Strategy

Integrating ECPower with BSS B2B Wholesale Solution offers:

  • Personalized Experiences: Customized pricing and promotions.
  • Optimized Profitability: Data-driven decisions on discounts and shipping.
  • Deeper Customer Insights: Understand and act on unique behaviors.

Unlock new levels of efficiency and profitability by leveraging these tools to enhance customer relationships and drive growth.

Ready to transform your B2B business?

Install BSS B2B Wholesale Solution on Shopify App Store

Install ECPower on Shopify App Store

Enhance your B2B operations and stay ahead in the competitive marketplace!

Author
ECPower Product Manager

Edited and supervised by Product Manager of ECPower - Shopify Customer Segment & Journey Management, supporting Shopify merchants' CLV growth, CRM strategy and data analytics.

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