Use ECPower to suggest the next purchase at just the right time for your customers. Additionally, quickly notice when customers are drifting away and engage with them. Begin by organizing your customers into groups based on their needs.
Stores that sell items people use regularly, like you, face a unique challenge: understanding when each customer is ready to buy again. This varies greatly because each customer buys different things and has different needs. With ECPower, you can track when each type of customer usually buys again and reach out to them with a timely suggestion for their next purchase.
Your customers are constantly bombarded with offers from other stores. If a loyal customer hasn't made a purchase in a while, they might be exploring options with your competitors. Use ECPower to keep an eye on buying patterns and identify when a previously engaged customer is starting to slip away. This way, you can act quickly to keep them interested in your brand before it's too late.
Is there a platform you wish to integrate with ECPower beyond Shopify?
Bakery Store Merchant
It helps us create unique customer groups and track their lifetime value, focusing on their purchases and behaviors. This tool also enhances our marketing strategies, allowing for more effective planning and action.
Cosmetics Store Merchant
Previously, promotions required extensive manual data gathering and list creation. Now, ECPower enables us to quickly form customer groups, launch promotions, and assess their success with ease. It has eliminated the heavy lifting of data collection, saving us time and accelerating our PDCA cycle with its result visualization feature.
Gift Store Merchant
Previously, our mass emails were generic, but now we create specific customer groups for more personalized and effective engagement. This not only boosts repeat business but also makes strategizing with customer profiles more enjoyable.
If you want to track the growth of segments with data, or manage the customer journey, there are benefits to managing customer segments with ECPower. Read more
