Customer analytics
for Shopify
ECPower automatically analyzes your Shopify customer data and shows you what to do next to drive repeat purchases and lifetime value.
Trusted by600+Shopify stores in50countries
Store-wide numbers won’t tell you why sales have stalled
You know your repeat rate, but not what to do about it
Shopify gives you one returning customer rate for the whole store. It won’t tell you who keeps coming back and who has drifted away, so it’s hard to know what to do next.
New customers keep coming, but revenue doesn’t grow with them
Sales fall the moment you pause ads. Most stores have never checked how LTV differs by first product or by acquisition channel.
Every email still goes to everyone
You want to send the right message to each group, but building those lists takes too long. So everyone gets the same email, and engagement keeps slipping.
Break the same data down by customer group. That’s customer analytics.
Segment. Compare. Act. Review.
Build segments, act on them, measure the results and decide what’s next. The whole cycle happens in ECPower.
Segment your customers
Combine conditions like order count, products purchased, time between orders and first acquisition channel. Saved segments update automatically with a daily Shopify sync.
Compare segments
ECPower calculates LTV, repeat rate, time between orders and top products for each segment. Differences hidden in store-wide averages become clear, so you can see where the upside is.
Put segments to work
Segments sync to Shopify customer tags automatically. Any email or SMS app that targets tags can use them, so your analysis turns straight into a send list.
Measure the results
See how each targeted segment performs after a campaign. Track repeat rate and LTV over time, then choose your next segment and your next campaign.
What merchants say
“We weren’t sure what to do to improve LTV. Now we can easily build and analyze all kinds of customer segments, and track LTV for each one.”
“Simple, intuitive and easy for anyone to use. Building segments is easier, and the cohort and insight analysis more accurate, than in other apps.”
Translated from Japanese.
Start for free
- Free$0
Up to 3 segmentsSave up to 3 segments. Use the core analytics free, with no time limit.
- Starter$80 /mo
Up to 5,000 customersAll features included. Up to 5,000 active customers.
- Growth$240 /mo
Up to 20,000 customersAll features included. Up to 20,000 active customers.
- Scale$400 /mo
Up to 100,000 customersAll features included. Up to 100,000 active customers.
Pricing is based on active customers: those who placed an order in the last 365 days. All paid plans come with a 14-day free trial. More than 100,000 active customers? Ask us about Enterprise.
Contact sales →Built in Tokyo, for Shopify merchants everywhere
ECPower Inc. was founded in 2020 and joined the Feedforce Group in March 2026. ECPower is built on years of hands-on experience building and running Shopify stores for merchants.
About the company →How many of your customers
come back?
Install ECPower to see your second-purchase rate, repeat rate and LTV, calculated automatically.